Now that many of us have moved beyond grocery hoarding, I’ve been venturing out for pickup from some of my favorite restaurants as a way to support these struggling businesses, but also to conduct field research.
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Given my line of work, it’s hard not to notice how restaurants are handling this crisis on their sites from a UX (User Experience) perspective, and it really got me thinking about the future of website design.
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In this post I wanted to share some thoughts and perspectives from a handful of our (GSP and my) closest friends working in the business.
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The major events of life, personal and professional, are celebrated in restaurants. Acquaintances become friends around a table in the safe and controlled environment of a restaurant. Individuals become lovers across a restaurant table, sometimes.
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School closures, work-from-home directives, and a state of emergency have all contributed to revenue losses already.
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Hundreds of restaurants and restauranteurs are asking state officials for a financial reprieve as they expect significant losses during the COVID-19 outbreak.
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Local businesses are working hard to reassure take-out and dine-in customers—before pandemic panic forces them to close their doors for good.
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