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Restaurant Retrofits Week 6: The Twofer, the Finish-at-Home Phenomenon, and the Aesthetic Refinement of Contactless Pickup

We’re at the point where the novelty of getting takeout has worn off, people are antsy to get outside, and everyone’s more than a little anxious about what the future holds. It’s also fair to say that when it comes to takeout, particularly from finer dining establishments, people are expecting more. It’s not always clear what more precisely, but more.

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Restaurant Retrofits Week 5: The Bagel Drop

The efforts of Bagelsaurus – whether intentionally or not – is cultivating even deeper brand loyalty. It’s probably stating the obvious here, but the net result of people who are buying gift cards and swag and who have put forth above average efforts in trying to support restaurants are going to come out of this extreme loyalists whether they realize it or not.

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The Future of Luxury Retail

Retailers along the first blocks of Newbury and in Copley Place Mall rely heavily on Boston tourism and students to generate sales. Unfortunately, both tourism and the student population will be minimal for the duration of the short term. When it does return, it is still uncertain that consumers will be in a monetary and emotional position to make large purchases from these retailers.

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Update #9: Rebuild. Rethink. Reopen…

Today, unlike in March, it is safe to say with certainty that COVID-19 has touched all businesses selling anything to the public, whether online in or in-person. Every single retailer in the past two months we have spoke to — and we are talking to a lot of retailers — is thinking about changing their business model in some way. The scale of the collective rethink in retail is just nuts.

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Brian Samuels Covid-19 Portrait Project

Some chefs and owners have decided to remain “open,” providing takeout and other essential services to Boston diners. Recently on his website, Brian began sharing his ongoing project, Covid-19 Portrait Project, which features local chefs and owners while they are making the best of a very difficult scenario.

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Drinking Age Rethink

There are many good reasons to rethink the drinking age (and for sure some on the other side too), but top of mind right now is that this move would add legitimate revenue to bars and restaurants, especially in places like Greater Boston.

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